Reviews

• Kevin

  Unforgettable wedding day at the beautiful St Ermin's Hotel
  We discovered St Ermin’s on Hitched while searching for our wedding venue, and from the very first visit, it stood out from the rest.
  
  After viewing several other venues — including one that left us with a disappointing experience — our visit to St Ermin’s was a breath of fresh air. From the moment we arrived, we were warmly welcomed by Claret, the wedding venue coordinator, who immediately made us feel at home. She was exceptionally professional, reassuring, and attentive, and we were able to liaise with her directly throughout the entire process. This gave us enormous confidence and peace of mind.
  
  During our first visit, Claret invited us for cocktails while we discussed the wedding details. She walked us through the three stunning spaces we would use on the day: the reception room for cocktails, the Cloisters for dinner, and the Ballroom for the evening party. The cocktails were outstanding, and the overall experience left such a strong impression that we decided to book St Ermin’s for our wedding immediately after that first visit.
  
  Everything about St Ermin’s felt convenient, welcoming, and well organised. The hotel is pet-friendly, which meant the world to us — our dog is part of our family, and other venues would not even consider allowing pets. At St Ermin’s, this was never an issue, and it made the experience feel even more special.
  
  The organisation throughout the planning process was flawless. We were in regular contact with Claret — weekly, and sometimes even daily as the wedding approached — and she was always responsive, flexible, and accommodating. We also found great flexibility within the wedding package, offering excellent value for the quality provided.
  
  We soon discovered the exceptional standard of food and drink at St Ermin’s. From the delicious cocktails made with their homemade gin and rum, to the wonderful afternoon tea we were offered, and the outstanding menu tasting, every experience exceeded our expectations and reinforced that we had made the right choice.
  
  On the wedding day itself, everything ran seamlessly. Claret had already coordinated with all of our vendors, making the entire day feel effortless. The staff were incredibly organised, professional, and genuinely kind, and many of our guests commented on the exceptional level of service — something that is increasingly rare to find in London.
  
  The hotel itself is absolutely beautiful and a dream for photography, with stunning backdrops at every turn. Even our photographers commented on how perfect the venue was. The property is immaculately maintained, and at every visit we noticed the care and attention the team puts into keeping it pristine.
  
  Our wedding night was just as magical. The hotel room was spacious, elegant, and beautifully prepared, and we were deeply touched by the thoughtful details waiting for us — flowers, cakes, and other small attentions that made the evening feel truly special. St Ermin’s also went above and beyond for my dog, preparing a comfortable bed and treats for him as well, which perfectly reflects the warmth and care of the team.
  
  Finally, knowing that St Ermin’s once served as Churchill’s headquarters added an extra layer of charm and history to an already remarkable venue.
  
  We cannot recommend St Ermin’s highly enough. The combination of outstanding staff, exceptional service, beautiful spaces, and fair pricing made our wedding truly unforgettable. St Ermin’s now feels like family to us, and we look forward to returning for anniversary drinks and future celebrations. It will always hold a very special place in our hearts.
  

• Vicki

  10/10 venue - would highly recommend
  We booked our wedding for the end of March and throughout the entire process Claret was absolutely phenomenal. Claret was extremely organised, responsive and attentive to any special requirements. As we have very little experience in planning, Claret made all the complicated things seem easy!
  
  When the day came, Claret worked above and beyond to making our day special. From helping to fix an issue with the wedding dress, to fixing the buttonhole on the groom and just being the anchor to our hectic day - Claret was fantastic.
  
  As for St Ermin's as a venue, it was spectacular. The existing decor is classy and elegant (they have a wonderful chandelier in the Crystal ballroom) and all our guests commented on how beautiful the venue was. This was one of the main reasons we picked St. Ermins, as we only added very little decor (floral arrangements) so we did not need to worry about decorations at all.
  
  The food for our wedding breakfast was also exceptional, the apple dessert especially, had all our guests wowed.
  
  The evening reception also went as smoothly as you can imagine.
  
  We also took beautiful pictures in the lobby and courtyard.
  
  A big thanks to Claret, St. Ermins and the team who worked tirelessly to make our celebration extraordinary. Would highly recommend picking St. Ermin’s as a wedding venue.
  

• Mahmoud

  I don’t even know where to begin to describe how incredible our experience was with St. Ermin’s Hotel!
  We decided to plan a last-minute wedding—starting in May for a September celebration—and from the very first moment, the wedding planning team was nothing short of amazing. They accommodated us at such short notice, took the time to understand our vision, and were so flexible with our requests, including arranging halal food for the day.
  Throughout the entire process, Sara was absolutely incredible. She and her team stayed in regular contact through emails and meetings, ensuring every detail and logistic was perfectly organised. Honestly, without Sara’s support, our wedding wouldn’t have been nearly as seamless or special as it was. She provided us with a clear, organised checklist that helped us stay on track, and she went above and beyond to make sure everything was perfect for our big day. ❤️
  One of the biggest reasons we chose St. Ermin’s was how cared for we felt from the very first visit. That feeling only grew stronger throughout the planning process—we truly felt supported every step of the way.
  And then came the wedding day itself—absolutely flawless. The food was exceptional (our guests are still talking about the soup!), and the service was impeccable. Every member of staff was so kind, attentive, and professional, making all our guests feel so welcome.
  If you’re considering this venue, we can’t recommend it highly enough. And as a bonus tip, make sure to visit Caxton Grill on-site—it’s a hidden gem right next to St. James’s Park, with some of the best food in London!
  Thank you, St. Ermin’s, Sara, and the whole team, for making our day truly unforgettable.
  

• Scott B

  What a fabulous evening we had. it was absolutely perfect from start to finish. All the staff we met were briefed and amazing, the service was five star and served by a great team.
  Chef did an amazing job - we received so many compliments from our guests on the quality of the food.
  The management from Claret and the team was fantastic and nothing was too much trouble.
  The venue was great for pre-party drinks, the main ball room and the side room for the band.
  
  Cannot recommend highly enough!
  

• Hannah C

  We would love to thank all the staff at the St Ermin's hotel for making our dream wedding a reality! The venue was perfect and looked stunning, and the staff were so friendly and helpful. The hospitality shown to us by Graham and Tom was fantastic and their attention to detail was amazing, they really helped make our day special and we are very grateful to them!
  

• Elizabeth

  Venue - very characterful hotel. 4* but with a cosy feel (unlike neighbouring hotels that are more recent). A ton of history and other lovely features such as the beehives (3rd floor). Beautiful features from the outdoor courtyard with its greenery, the outdoor seating area to enjoy the peace out of the weather, to the beautiful interior settings.
  
  Price - astounded to discover that the package quoted was not the most expensive of London hotels. For the quality of the wedding it is good value for money and about what I would expect for a central London 4* hotel.
  
  Food and drink - absolutely amazing. We had not just the wedding breakfast but also a dinner the night before (and chose to have an afternoon tea there the weekend before). Everybody at each meal loved the quality of the menu.
  
  Service - perfect. Wedding organiser was reliable and always pleasant. The whole team of staff were top of their game. We had excellent feedback from some of our guests who were coming from a distance and needed help with booking rooms and travel advice.
  
  The feedback we have had from guests on the day has been tremendous and all 100% positive.
  
  PS Special mention for the hotel's accessibility policy. We had 2 guests in wheelchairs and a number who had other mobility difficulties and arrangements were already in place to enable them all to participate as fully as possible in the event.