The Wedding Secret User Privacy Policy

Your privacy is important to The Wedding Secret Ltd. This statement discloses the information practices for The Wedding Secret Ltd websites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

The Wedding Secret Ltd abides by the Safe Harbour framework as set forth by the United States Department of Commerce regarding the collection, use and retention of information collected from the European Union by a website on the domain.

Personal information

Unregistered Users can visit on the internet without telling us who they are and without giving any personal information about themselves. There are times, however, when we or our partners may need information from Users of the website.

You may choose to give us personal information in a variety of situations, such as when registering as a User or as a Supplier. For example, you may want to give us (or those whom you contact via our website) certain information, such as your name and address or email ID, in order to correspond with you, to process an order or to provide you with a subscription service. You may give us your credit or debit card details in order to purchase a subscription, or something else from us, or may give a description of your education and work experience in connection with an employment opportunity at The Wedding Secret Ltd for which you wish to be considered. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your immediate requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

Using and Sharing Personal Information

The following paragraphs describe in greater detail how The Wedding Secret Ltd may use your personal information, and with whom we may share it. Depending on the type of The Wedding Secret Ltd website you are visiting, one or more of these paragraphs may apply. For example, if you subscribe as a Wedding Secret Supplier, or order a product from The Wedding Secret Ltd website, your information will be handled as described in such paragraphs as "Fulfilling Your Transaction Request and Marketing Use".

Information shared with Suppliers or users

For Registered Users

When you register as a User at The Wedding Secret, the information you provide (such as your prospective wedding date, location and your partner's name) will be shared only with those Wedding Secret Suppliers to whom you make enquiries via our directory, and not to any third parties. You are able to control the information that is sent to the Supplier after you click the "Make An Enquiry" button, and you are able to edit any of the information you have provided to our database at any time by editing your profile.

For Suppliers

As a Wedding Secret Supplier, you will be required to supply salient information – such as your location, telephone number and email address - pertaining to your business, all or some of which will be displayed publicly on our website. As described in the Terms and Conditions, the photographs and other images that you supply to us (which must either be owned by you or carry the necessary permissions) will be reproduced and deployed at our discretion throughout our website.

We may display the address where your business is based within your minisite, so that Users can find you more easily, although you can opt out of this specific aspect of our service by informing a member of The Wedding Secret team, or editing your Mini-Site listing manually.

Information and Bridal Tools for Users

When using our services as a Registered User, you will be given the opportunity to use The Wedding Secret's Bridal Tools, including the 'Scrapbook', the 'Budgeter', the 'Guest List', the 'Checklist' and 'My Favourites'. Some of these tools may allow you to enter personal information relating to yourselves and your guests, ranging from telephone numbers and email addresses to home addresses and other personal notes. The Wedding Secret will never intentionally share any of the information entered into the Bridal Tools to any third party outside of the company, including Wedding Secret Suppliers.

The information you submit to the Bridal Tools may be viewed by a member of The Wedding Secret team on rare occasions, but only in such instance as where server/database maintenance is required.

Fulfilling your transaction request

If you request something from The Wedding Secret Ltd website (for example, a callback, a product, a service, a subscription, or specific marketing materials), we will use the information you provide to fulfil your request. To help us do this, we may share certain information with others, for instance, shipping companies, postal or government authorities (eg Customs) necessarily involved in such fulfilment. In connection with such a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to The Wedding Secret Ltd on certain The Wedding Secret websites may also be used by The Wedding Secret Ltd for internal marketing purposes, such as enabling your receipt of our regular newsletter. To opt out of receiving further marketing emails from The Wedding Secret Ltd, please follow the 'unsubscribe' instructions included in each email.

The Wedding Secret Ltd Human Resources Websites (including Recruitment)

In connection with a job application or enquiry, whether advertised on The Wedding Secret websites or otherwise, you may provide us with information about yourself, such as a resumé or curriculum vitae. We may use this information throughout The Wedding Secret Ltd and its related entities for the purpose of employment consideration or for dealing with your enquiry. Except where you expressly instruct us not to, we will retain such information for future consideration.

Information for Business Partners

If you represent a Wedding Secret Ltd Business Partner, you may visit a Wedding Secret Ltd website intended specifically for The Wedding Secret Ltd Business Partners. We may use information provided on that website to administer and develop our business relationship with you, the Business Partner you represent, and The Wedding Secret Ltd Business Partners generally. For instance, this may involve using your information in order to send you details of The Wedding Secret Ltd Business Partner programmes. It may also include sharing certain information with other TWS Business Partners (subject to any confidentiality obligations that may exist), or The Wedding Secret Ltd customers or prospects. In connection with a particular transaction or programme, we may also contact you as part of customer satisfaction surveys, or for market research purposes.

The Wedding Secret Ltd Supplier Administration

If you represent a Wedding Secret Ltd Supplier, you may visit The Wedding Secret Ltd website intended specifically for use by The Wedding Secret Ltd Suppliers. We may use the information provided on that website in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of The Wedding Secret Ltd, The Wedding Secret Ltd's Business Partners, and subsequently with customers, shipping companies, financial institutions, postal or government authorities necessarily involved in transaction fulfilment. It may also be used to administer and develop our relationship with you, the Supplier you represent and/or other The Wedding Secret Ltd Suppliers generally.

The Wedding Secret Ltd Discussion Forums, Chat Rooms and Magazine Comments

If you participate in any The Wedding Secret Ltd discussion forum, engage in our chat room or submit material in the form of a comment on our Magazine, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside The Wedding Secret Ltd, who have access to that discussion forum or chat room. Also, please recognise that discussion forums and chat rooms may have additional rules and conditions. Each individual participant's personal opinion as expressed on a forum or chat room is solely and entirely his or her own, and should not be considered as in any way reflecting the opinion of The Wedding Secret Ltd.

Other Wedding Secret Ltd Website Notices

In some cases, specific The Wedding Secret Ltd websites may contain other notices about their use and the particular information practices applicable to those websites.

Our Worldwide Practices

The Wedding Secret Ltd is a global organisation, with legal entities, business processes, management structures and technical systems that cross borders.

Our privacy practices are designed in all good faith to provide effective protection for your personal information, all over the world.

We may share your personal information within The Wedding Secret Ltd and transfer it to countries or territories in the world where we do business.

Certain countries or territories may provide less stringent legal protection for your information. In such countries or territories The Wedding Secret Ltd will nonetheless handle information in the manner herein described.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Supplementing Information

From time to time we may supplement information you give us via any The Wedding Secret Ltd website with material from other sources, such as information validating your address or other available material about your business. This is to help us maintain the accuracy of the information we collect and to enable us to provide a better service.

Mergers and Acquisitions

Circumstances may arise whereby, whether for strategic or other business reasons, The Wedding Secret Ltd decides to sell, buy, merge or otherwise reorganise businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is The Wedding Secret Ltd's practice to seek appropriate protection for information necessarily divulged in these types of transaction.

Cookies, Web Beacons and Other Technologies

We sometimes collect non-identifiable information from visitors to our websites in order to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on The Wedding Secret Ltd websites, but we do so in ways that preserve the source of that information's anonymity.

This information is used and analysed only at an aggregate level to help us to identify and understand trends and patterns. This information is not reviewed at an individual level. If you do not wish your transaction details to be used in this manner, you can disable your cookies with some currently available opt-outs, or using other techniques.

We specifically use Google Analytics tracking to observe patterns:

  • Demographic data including gender and age for logged in Google users and general visitors
  • On site events - when visitors and users to our site take certain actions such as registrations, revealing telephone numbers and interacting with the site as a whole
  • Google Remarketing - when people visit our website they may see evidence of our re-marketing brand including images and text on other websites which subscribe to the Google Advertising Network

The Wedding Secret Ltd may also track "clickstream data". The Wedding Secret Ltd or others on The Wedding Secret Ltd's behalf may use this data to identify and analyse trends and statistics which may help us to provide better customer service.

We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called 'cookies'. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some The Wedding Secret Ltd pages use cookies, sent by The Wedding Secret Ltd or its third party vendors via web-specific technologies, to improve or enhance our personal service to you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether or not to accept it. You can also set your browser to turn off cookies. If you do so, however, the performance of some websites may be impaired, and certain websites may not work properly.

Some of The Wedding Secret Ltd websites also use Web beacon or other technologies specifically to tailor those websites so as to provide better customer service. These technologies may be in use on a number of pages across The Wedding Secret Ltd's websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our Suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.

Some of our business partners (eg advertisers) use cookies on our site. We have neither access to nor control over these cookies.

Service Quality Monitoring

Certain website transactions may also involve you calling us or our calling you. Please be aware that it is The Wedding Secret Ltd's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Personalised URL Link

On occasion, we may personalise and customise websites for certain visitors. If you visit one of these websites, you may find it customised with references to products and/or services that we believe may be of interest to you, based on your previous interactions with The Wedding Secret Ltd and information you have provided to us. While you are visiting these websites we may collect information about your visit, the better to tailor the website to your interests. An invitation to visit one of these websites is usually presented as a personalised URL in an email, a notice on a website registration page, or as a response to you logging on to a certain website.

If you choose to visit one of these websites, you are agreeing to allow The Wedding Secret Ltd to collect information about your visit, and also to the association and amalgamation of such data with other information about you and your relationship with The Wedding Secret Ltd. If you do not wish your information to be used in this way, you may simply decline the invitation to visit these websites.

Disclosures Required By Law

Please be aware that, in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Links to Non-The Wedding Secret Ltd Websites

The Wedding Secret Ltd websites may contain links to other websites. The Wedding Secret Ltd is not in any way responsible for the privacy practices or for the content of these other websites.

Notification of Changes

This Privacy Policy statement was last updated on 1st January, 2013. A notice will be posted on our website home page for 30 days whenever this statement is amended or changed in a material way.

Privacy Questions and Access

If you have a question about this Privacy Policy statement or The Wedding Secret Ltd's handling of your information, you can send an email to the The Wedding Secret Ltd website coordinator. The address for this is:

If you wish to obtain a copy of particular information you provided to The Wedding Secret Ltd, or if you become aware that the information is in any way incorrect and you would like us to correct it, please contact us at

However, before The Wedding Secret Ltd is able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and to provide other details to help us properly to respond to your request. We will contact you within 30 days of receipt of your request. If you have any questions or concerns regarding the website's Privacy Policy statement, you should in the first instance contact The Wedding Secret Ltd directly.

This website is maintained by The Wedding Secret Ltd.

How to Contact Us

Questions about this Privacy Policy statement or about The Wedding Secret Ltd's general handling of data and protection of confidential information should be sent to:, or

The Wedding Secret Ltd Privacy Office

The Old Manse
Bath Rd
United Kingdom

01373 831 273